Middlesex-London Paramedic Service Chooses ImageTrend System for Improved Documentation and Data Analysis
In a move to improve patient care and streamline clinical documentation, the Middlesex-London Paramedic Service (MLPS) has chosen ImageTrend's all-in-one documentation platform. This decision comes as part of a broader trend among Ontario paramedic services aiming to standardize documentation and enhance data-driven care.
The Ontario Ambulance Documentation Standards (OADS v4.0), introduced by the Ontario Ministry of Health in 2025, define how ambulance call reports must be documented, submitted, and used to improve quality of care and system performance across paramedic services in Ontario. These standards ensure consistent, accurate, and comprehensive documentation to support clinical care, operational decisions, and quality improvement initiatives.
MLPS, based in London, Ontario and headed by over 450 highly trained professionals, is now leveraging these standards by adopting ImageTrend’s platform. The service believes that ImageTrend offers the right combination of innovation and support tailored to its needs, helping it align tightly with provincial documentation requirements and improve both clinical and operational outcomes.
The ImageTrend Platform simplifies data collection in the field, ensuring consistency in reporting according to OADS v4.0. It transforms incident data into actionable intelligence, providing real-time analytics that support system-wide quality initiatives and better decision-making. This platform will help MLPS simplify data collection, improve reporting consistency, and provide real-time analytics.
Adam Bennett, Director of Paramedic Services for MLPS, expressed his satisfaction with the choice, stating, “ImageTrend offers the right combination of innovation and support tailored to our needs.”
ImageTrend serves over 3,100 customers, including 20,000 agencies across Fire, Emergency Medical Services, and Hospital segments. The company was founded in 1998 and has been providing tools necessary to tackle today's challenges and prepare for tomorrow's uncertainties.
ImageTrend's President and CEO, Patrick Sheahan, expressed excitement about supporting MLPS with a platform designed for today's needs and the future. He stated, "We are proud to support the Middlesex-London Paramedic Service in their mission to provide high-quality care to their community."
The ImageTrend Platform will not only help MLPS improve patient care but also streamline operations, shape long-term strategies, and improve outcomes. It is designed to drive impactful change in the communities it supports.
In summary, the adoption of ImageTrend’s platform by MLPS is part of a broader trend among Ontario paramedic services aiming to standardize documentation and enhance data-driven care. This decision supports improved patient care, operational visibility, and system-wide data alignment. More information about ImageTrend's EMS and data intelligence solutions can be found on their website, www.imagetrend.com.
- The Middlesex-London Paramedic Service (MLPS) has chosen ImageTrend's platform to standardize documentation, streamline clinical documentation, and align with provincial documentation requirements, with the aim of improving both clinical and operational outcomes.
- ImageTrend's platform simplifies data collection in the field and transforms incident data into actionable intelligence, providing real-time analytics for system-wide quality initiatives and better decision-making.
- Adam Bennett, Director of Paramedic Services for MLPS, believes that ImageTrend offers the right combination of innovation and support tailored to their needs, expressing his satisfaction with the choice.
- The ImageTrend Platform will not only help MLPS improve patient care but also streamline operations, shape long-term strategies, and contribute to impactful change in the communities it supports, as it is designed for today's needs and the future.
