Old Age Loneliness Combat: Trial of Kiko, the chatbot in Saxony - OldAge Loneliness Combat: Testing Kiko, a chatbot in Saxony
In the heart of Zwickau, a unique project management initiative is underway. The Saxony Ministry of Health is funding a project called 'Kiko - Chatbot for Senior Women and Men,' which aims to provide daily assistance to elderly people in their daily lives.
The project, being implemented by the Saxon company Bona Mondo, is a response to one of the biggest social security issues of our time: loneliness. According to Petra Köpping, the Minister of Health, innovations like Kiko are not only important in the economy and technology, but especially in the social sector.
Kiko is a small wooden figure equipped with modern AI technology. It helps seniors by reminding them of appointments such as doctor's visits or birthdays. It also provides daily tips and encourages small exercises to help seniors stay active. Moreover, Kiko is designed to create closeness and conversation, as Köpping described it, a project management that connects 'heart and mind.'
The project was developed in collaboration with senior women and men, both in nursing homes and private environments. This collaborative approach ensures that the needs and preferences of the target group are met.
The funding for the project is from the EU program ESF+ guideline 'Model Projects for the Future Platform,' which supports social innovations and project management in Saxony. The funding is for the period from July 2024 to May 2025, and the total amount is approximately 112,500 euros.
After the project period ends in 2025, the chatbot Kiko will be further developed and integrated into everyday operations. A sustainable business model is being sought for Kiko to ensure its continuity.
Köpping emphasized that the funding should serve as a starting aid to encourage trying something new. She expressed hope that projects like Kiko would continue to develop independently after the funding period, providing ongoing support to senior citizens.
Recently, Köpping visited the project in Zwickau to see the progress firsthand. The visit underscores the importance of projects like Kiko in addressing loneliness among senior citizens and improving their quality of life.
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