To Construct a High-Performing Team, Seek 85% Exertion
Achieving peak performance no longer hinges on maximum effort, research reveals. Instead, a new management philosophy is emerging that emphasizes results over time spent at work.
Imposing 80+ hours of work per week while urging employees to attend de-stressing activities like yoga each Friday yields nonsensical results. EmployeesAREUNABLETOVOCALSOREEVENDISCUSSTHEIRINCONSISTENTWORKLOADSCALLOUTS, leading to untold pressure and eventual burnout.
Toxic workplace behavior is the leading cause of burnout, according to a McKinsey study. This conventional approach to peak performance only breeds toxicity that eventually leads to burnout. What is required today is a paradigm shift in management mindset supported by data and focused on the well-being and productivity of employees.
Introducing the 85% Rule
The new mindset suggests that maximum output can be achieved by avoiding maximum effort. Sustained effort at 100% capacity can lead to burnout and suboptimal results.
Building a High-Performance Team
Establishing "Done for the Day" Milestones
Chiefly, managers should define time-bound milestones for their teams to prevent work from appearing endless and exhausting. Toxic managers view intermediate milestones as unnecessary, while transactional ones see them as an inconvenience. However, transformational leaders ensure that employees work a reasonable amount and do not overextend themselves.2. ### Asking for Less Than Maximum Effort
Performance and fatigue often confuse when compared with the quality of work. Employees need to understand that maximum effort does not guarantee optimum results.3. ### Tuning Down Effort Intensity
To help employees comprehend maximum effort, managers can ask them to gauge their intensity at 100% then gradually reduce their effort to avoid that intensity level.4. ### Assessing Work-Related Stress
Managers should be mindful of work stress, especially for high performers who are highly passionate about their work, as they are more susceptible to stress and frustration. To mitigate this, managers should foster a more enjoyable and less stressful work environment.
Encouraging 85% Decision-Making
Teams should be informed that 100% is not mandatory when making decisions. Asking for less than optimal levels of commitment eases pressure and improves decision-making.
Be Aware of High-Pressure Language
Avoid high-pressure language like "Urgent" and "ASAP" which can create unnecessary tension. Foster open communication about deadlines, reasons, and trade-offs, and allow employees to choose projects they're willing to work on to reduce stress.
Wrapping Up Meetings Early
Meetings now dominate many work aspects, with employees spending over half their workday on them. Breaks between meetings help employees unwind, leading to increased relaxation and improved focus for subsequent tasks. Hence, ending meetings 10 minutes earlier allows team members time to relax before diving back into work.
Setting Manager's Intensity Level to 85%
Managers must acknowledge their intensity levels and learn to work at 85%, reducing the risk of burnout. Although the 85% rule might seem nonsensical, it is increasingly relevant in today's the work-from-home era where employees are pushed to work beyond their limits. Adopting this approach helps managers reduce stress levels and improve team morale and performance.
Sources
[1] McKeown, G. (2023). "To Build a Top Performing Team, Ask for 85% Effort." Harvard Business Review. Retrieved from https://hbr.org/
[2] HBR (2023). "What Do People Need to Perform at a High Level?" Harvard Business Review. Retrieved from https://hbr.org/
[3] HBR (2023). "How to Be a Compassionate Manager in a Heartless Organization." Harvard Business Review. Retrieved from https://hbr.org/
[4] HBR (2023). "How to Build a Successful Upskilling Program." Harvard Business Review. Retrieved from https://hbr.org/
[5] HBR (2023). "Introducing the Results First Revolution: A New Management Paradigm." Harvard Business Review. Retrieved from https://hbr.org
- The new management paradigm, backed by research, prioritizes results over hours spent at work, challenging the conventional approach that pushes employees towards remote work for 80+ hours per week.
- In light of the new management philosophy, a concept called the 85% Rule suggests that maximum output can be achieved while avoiding maximum effort, aiming to prevent burnout and suboptimal results.
- To build high-performance teams, managers are encouraged to establish defined milestones, ask for less than maximum effort, lower effort intensity, and assess work-related stress to create a health-and-wellness oriented workplace.
- High-pressure language like "Urgent" and "ASAP" should be avoided to reduce stress, and managers should aim to work at 85% intensity, setting a more sustainable pace in the work-from-home era that focuses on careers and leadership.